At Infinite Gym, we strive to provide the best experience for all our Members. To ensure a positive experience and environment, please familiarise yourself with and adhere to the following guidelines, which form part of your contract with Infinite Gym.

Gym Rules

Your Behaviour in the Gym:

  • Respectful Conduct: Please behave safely and respectfully to ensure your own safety and that of others. Be mindful of other members and coaches at all times.

  • Appropriate Attire: Appropriate gym attire is required at all times. This includes no bare feet, tied shoelaces, and caution when lifting in socks. Outdoor shoes are not allowed in the gym; please change in the provided changing rooms or before class/exercise.

  • Equipment Use: Handle weights carefully to prevent injury, damage, or disturbance to other members. Always replace weights and equipment to their original position after use.

  • Safe Use of Equipment: If you are unsure how to use any equipment, seek instruction before use. Infinite Gym is not responsible for injuries resulting from improper equipment use.

  • Cleanliness and Hygiene: Wipe down equipment or any area you’ve used after your session for hygiene reasons.

  • Faulty Equipment: Report any faulty or malfunctioning equipment to staff immediately.

Abuse and Harassment:

  • We have a zero-tolerance policy for harassment or abuse directed towards our coaches, members, or staff. Respect is essential at all times.

  • Intimidating, abusive, violent, or disrespectful behaviour may result in immediate ejection from the gym and termination of membership without a refund.

  • Discriminatory conduct, including racist, sexist, homophobic, transphobic, or ableist behaviour, will not be tolerated. Any incidents should be reported immediately to hello@infinitegym.co.uk.

Personal Items and Valuables:

  • Infinite Gym is not responsible for the safety of personal items. We do not provide storage for personal belongings.

  • Locking the Gym: While the front door has a lock, it is the member's responsibility to ensure it is securely locked when entering and exiting the gym.

Gym Communal Property:

  • Gym property, such as toilet paper, towels, and toiletries, is provided for use during your visit only. Removal of any gym property may lead to termination of membership privileges and legal action.

Use of Smartphones:

  • Videography and Photography: Videography and photography are not allowed in changing rooms or during class.

  • When using your smartphone or device, keep it secure and on your person rather than leaving it on gym equipment.

  • Respect Privacy: Respect others' privacy by obtaining consent from anyone who appears in photos or videos you take. If consent is withheld, delete the images or footage. If you share publicly, explain the purpose of the content and obtain consent.

  • If you prefer not to have your image used in any filming or photography by Infinite Gym, please inform a staff member.


Classes:

  • Booking: Book classes in advance to secure your spot. Online booking opens a month before the class.

  • Timetable Changes: Timetables, coaches, and classes are subject to change. We will notify you as soon as possible if a class is cancelled.

  • Arrival Time: Arrive before the class begins to ensure you’re ready to start on time. Late arrivals may be asked to warm up before joining the class. Coaches are not required to repeat any information missed by latecomers.

  • Cancellations: If you need to cancel a class, provide at least 24 hours' notice to allow members on the waiting list to take your place. Repeated late cancellations or no-shows may lead to temporary booking restrictions.


Personal Training:

  • Only coaches and trainers employed by Infinite Gym are permitted to conduct sessions in the gym. External personal trainers or individuals acting as trainers are not allowed.

  • Our coaches are certified and insured for your safety.


Operating Hours and Maintenance:

  • Respect the gym’s closing time, which is displayed on our website. Be prepared to leave on time.

  • We will notify you of any changes to opening hours or scheduled maintenance closures.

  • Some areas may be temporarily closed for maintenance to ensure the gym is in good condition.


Health:

  • If you have a medical condition that may affect your safety, please inform our coaches so we can accommodate your needs.


Consequences for Non-Compliance:

Failure to adhere to these rules may result in being asked to leave the gym or, in more serious cases, termination of your membership and involvement of relevant authorities.